The booking, deposit, cancellation, refund, and shipping policies that apply to every appointment and purchase at Salon Ayre.
Appointments can be made online, over the phone, or in salon.
Deposits may be required for:
Standard service deposits are generally $50.
Hair extension services require a consultation prior to booking. A consultation fee and deposit will be required before securing your extension appointment or ordering hair.
Clients arriving more than 15 minutes late may need to have their service adjusted or rescheduled.
All prices are a guide only and may vary depending on hair length, thickness, timing required, and complexity of service.
Salon Ayre gift vouchers are valid for 3 years from purchase unless otherwise stated for promotional offers.
We kindly request a minimum of 48 hours’ notice for appointment changes or cancellations.
Appointments cancelled within 48 hours may result in loss of deposit.
Clients who fail to attend their appointment without notice may incur a fee of up to 50% of the booked service total.
Repeated no-shows or late cancellations may result in future booking restrictions.
Deposits are transferable when a minimum of 48 hours’ notice is provided.
Deposits are non-refundable for:
A valid credit or debit card may be required to secure selected appointments booked online or over the phone.
If you are unhappy with your hair service, we kindly ask that you contact the salon within 7 days of your appointment.
All adjustment appointments are assessed and approved by salon management.
Salon Ayre does not offer refunds for dissatisfaction based on a change in personal preference or change of mind.
Salon Ayre does not reimburse or cover corrective work carried out by another salon or stylist without prior consultation and assessment by our team.
Salon Ayre currently offers click-and-collect for online purchases.
Orders are generally prepared within 24 hours, however this may vary during busy periods.
Salon Ayre currently offers domestic shipping within Australia and may introduce international shipping options in the future.
We do not offer refunds or exchanges for:
Returns or exchanges may be considered for faulty items or unopened products returned within 7 days of purchase.
By proceeding with your booking, you acknowledge and agree to Salon Ayre’s booking policies and Terms & Conditions.
Selected services require deposits or card capture to secure appointments. We kindly request a minimum of 48 hours’ notice for cancellations or appointment changes. Late cancellations, no-shows, or failure to attend appointments may result in cancellation fees or forfeiture of deposits.
Clients arriving more than 15 minutes late may need to have their appointment adjusted or rescheduled.
By providing payment details, you authorise Salon Ayre to securely process applicable cancellation or no-show fees in accordance with our salon policies.
If anything here is unclear, please get in touch before you book.
info@salonayre.com.au
+61 3 8526 7878
36 Como Parade W, Mentone VIC 3194